Everything your team needs. Nothing they don’t.
Fern is built end to end for homecare. From the support worker learning between visits, to the manager on audit day. No bolted-on residential modules. No desktop dashboards squeezed onto phones.
Learning that fits between visits.
No app to download and no long videos. Lessons are short, narrated and written in plain English for learners of every background.
- 1Get a sign-in linkWorkers open Fern straight from the link on their own phone.
- 2Do a short lessonVisual, narrated screens with a quick check at the end. Progress saves automatically.
- 3Get their certificateIssued automatically once they pass, and recorded against their training history.
Know where everyone stands.
One dashboard answers the questions every audit asks — without a spreadsheet in sight.
- Who has completed what, on courses mapped to Ngā Paerewa
- What’s about to expire — refreshers re-enrol and remind for you
- Who’s stuck, with alerts for not-started learners and repeated quiz fails
- Audit-ready evidence in a couple of clicks
Courses written for homecare.
Every course is mapped to Ngā Paerewa and aligned with Careerforce Level 2. Group them into bundles for induction, roles or annual refreshers.
Starting out
Induction essentials for every new support worker.
- Welcome to the Service
- Passport to Homecare
Safety at work
Keeping clients and workers safe in someone’s home.
- Health and Safety
- Infection Prevention
Rights and respect
Consent, privacy and communicating with dignity.
- Rights & Choice
- Consent and Enduring Power of Attorney
Culture and community
Culturally safe care for Māori, Pacific and diverse communities.
- Māori Cultural Safety
- Pacific Cultural Safety
Personal and clinical care
Hands-on personal and clinical care.
- Medication Management
- Urinary Catheter Care
Try one now
See exactly what your team will see — take a course on your phone in under 20 minutes.
Badges your team will be proud of.
Courses and workplace sign-offs earn badges. They build into a pathway, so support workers can see how far they’ve come — and you can see who’s ready for more.
Level 1Care Ready
Level 2Growing in Care
Level 3Skilled Carer
Level 4Care Champion
- Annual badges expire on time and re-enrol the refresher automatically
- Practical badges need an assessor’s workplace sign-off
That’s every lesson done.
Finish the course to earn your badge.
Good questions.
Can’t see yours? Ask us.
Do support workers need to download an app?
No. Fern runs in the web browser on their own phone. They get a sign-in link and they’re straight in — no passwords to remember.
Does each support worker need an email address?
Yes. Fern sends each worker their sign-in link by email, so they’ll need an address they can check on their phone.
How long does a course take?
Most courses take under 20 minutes. Progress saves as they go, so they can stop and pick up again between visits.
Are the courses mapped to Ngā Paerewa and aligned with Careerforce?
Yes. Every course is mapped to Ngā Paerewa NZS 8134:2021 and aligned with Careerforce Level 2.
How do practical skills get signed off?
For hands-on skills like catheter care or medication, workers complete the learning and then submit their competency. An assessor in your organisation reviews and signs it off, and it’s recorded against their training history.
How do annual refreshers work?
When a course is due for renewal, Fern re-enrols the worker automatically and sends reminders 30 days before, 7 days before and on the day.
What happens to records when someone leaves?
Their training history is kept for at least seven years, so it’s there whenever an auditor asks.
Who can see our team’s records?
Only your organisation. Your team’s records are kept separate from every other provider, and Fern staff only access them to support you.
What does Fern cost?
Fern is an annual subscription, priced on the size of your team. Get in touch and we’ll send you a quote.
Try Fern for yourself
Take a Fern course on your phone, just as your support workers would. Prefer to talk it through? Our team is happy to chat.